I placed an order and the payment failed. How do I still pay for my order?
In case you have placed an order but the payment was not successful, the goods remain reserved for you! You will receive a reminder e-mail from Multisafepay where you are able to complete the payment and confirm the order.
How can I track my shipment?
Tracking numbers are in the shipment notification e-mails.
You can track your order using website https://www.17track.net. Also, your local post office website will often recognize the tracking number 1-2 days after shipping.
I have not received an e-mail confirmation
It may be that it is in your SPAM folder.